****** NOTE: OUR CUT OFF TIME FOR OVERNIGHT, 2nd DAY & 3 DAY SHIPPING IS 1PM EASTERN / 12PM CENTRAL / 10AM PACIFIC *****
Refund policy
Returns
No returns will be accepted without prior agreement from MUTINY™. We stand behind our products 100%, so if a product is defective, we will offer a replacement upon return and assessment. We ask that you reach out to us before returning a suspected defective item as we have found in most cases the cause was user error and not the equipment.
If requesting a no-fault return (product is fine and unused) we reserve the right to accept the return or not accept it. In this situation, a re-stocking fee of 10-25% may apply as we may have to rebuild, re-test or sell the item as B-stock.
Please research your needs and feel free to ask questions before purchasing with us. We are more than happy to discuss your needs in advance to purchase to avoid misunderstandings or technical hurdles. Email info@mutiny.store with your questions.